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How to become a case manager?
Share your journey & guide aspiring case managers on their path!
Note: We've seen a lot of interest in this career, so we're looking for guidance from our community of professionals.
2 answers
Michelle M.
Entertainment Industry
1903
Answers
Updated
Michelle’s Answer
Hello, CVOH !
A career in the case management field can be exciting, providing personal and intellectual growth, and the opportunity to meet a very wide variety of people. The best part is the satisfaction of giving to your community and making a difference in people's lives, not only for the clients/patients, but for your fellow professionals as well.
There are two realms in which you will see employment notices for Case Managers: Social Service or Nursing. Students need to decide in which area they want to be a case manager. If it is Nursing, the student would complete nursing school and become a Nurse. If it is in the social service sector, a Bachelors or Masters degree in Psychology or Human Services would be appropriate, not Social Work as that would over qualify the student.
Once an applicant obtains work as a case manager, the training does not end. There will be numerous and continual trainings, conferences, workshops, meetings that staff learn new information, new skills and network within the field. This ongoing education is vital to keep up to date with the field and learn all the micro-subjects of the latest mental health and medical issues.
With a Bachelors Degree and years of experience, depending on the employer, one can possibly advance to becoming a Program Manager. The right agency will provide heavy support and an encouraging environment for their staff.
So, what do Case Managers do ? Each client has different needs and goals so this career provides great variety. Case Managers are the ones who do benefits applications, accompany clients to court, medical appointments and find apartments for their clients. They do a lot more than that, too. They make sure a client has everything they need and provide situational counseling, not therapeutic counseling. Case Managers need strong assessment skills, too. There is a great deal of advocacy done on a daily basis, so having sharp persuasive, negotiation and diplomacy skills are a must. This is a very people-centered career so being a people-person would be in one's favor.
One should also have a personal sense of cultural awareness as one will work with all ages, all nationalities and religions. When starting out, one will learn more of this hands on than can be learned in a classroom.
In conclusion, as a former Case Manager for 27 years, this would be the best advice I would provide to students.
A career in the case management field can be exciting, providing personal and intellectual growth, and the opportunity to meet a very wide variety of people. The best part is the satisfaction of giving to your community and making a difference in people's lives, not only for the clients/patients, but for your fellow professionals as well.
There are two realms in which you will see employment notices for Case Managers: Social Service or Nursing. Students need to decide in which area they want to be a case manager. If it is Nursing, the student would complete nursing school and become a Nurse. If it is in the social service sector, a Bachelors or Masters degree in Psychology or Human Services would be appropriate, not Social Work as that would over qualify the student.
Once an applicant obtains work as a case manager, the training does not end. There will be numerous and continual trainings, conferences, workshops, meetings that staff learn new information, new skills and network within the field. This ongoing education is vital to keep up to date with the field and learn all the micro-subjects of the latest mental health and medical issues.
With a Bachelors Degree and years of experience, depending on the employer, one can possibly advance to becoming a Program Manager. The right agency will provide heavy support and an encouraging environment for their staff.
So, what do Case Managers do ? Each client has different needs and goals so this career provides great variety. Case Managers are the ones who do benefits applications, accompany clients to court, medical appointments and find apartments for their clients. They do a lot more than that, too. They make sure a client has everything they need and provide situational counseling, not therapeutic counseling. Case Managers need strong assessment skills, too. There is a great deal of advocacy done on a daily basis, so having sharp persuasive, negotiation and diplomacy skills are a must. This is a very people-centered career so being a people-person would be in one's favor.
One should also have a personal sense of cultural awareness as one will work with all ages, all nationalities and religions. When starting out, one will learn more of this hands on than can be learned in a classroom.
In conclusion, as a former Case Manager for 27 years, this would be the best advice I would provide to students.
Angel S
UI/UX Design Aspirant
339
Answers
India
Updated
Angel’s Answer
To become a case manager, start by earning a relevant degree, typically in social work, nursing, or healthcare management. Many positions require a bachelor’s or master's degree in these fields. Afterward, seek hands-on experience through internships or entry-level roles in healthcare, social services, or related areas. Certification, like the Certified Case Manager (CCM) or Accredited Case Manager (ACM), can enhance credibility and job prospects. Strong communication, problem-solving, and organizational skills are essential. As you grow in the role, seek opportunities for professional development, network with industry professionals, and stay updated on case management best practices and policies. Patience and empathy are key traits.
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