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How to deal with two co-workers that cant get along?

what actions as you(the employer) do to deal with the situation? #career #employee-engagement #employee-relations

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D'Lynne’s Answer

If both co-workers are great employees, the easiest thing to do is to give them responsibilities that don't overlap. If one of them is not a great employee, give that employee an ultimatum of either getting along or moving on. If the employees are both valuable and must have overlapping responsibilities, then some time must be spent on encouraging them to see each other's perspective. Retreats or workshops that include exercises that explain the four basic types of personalities, the traits of each, and why each personality handles various situations the way they do have been proven to be very successful in solving employee conflict.

D'Lynne recommends the following next steps:

Research personality traits training and development
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Morgan’s Answer

I would have the coworkers sit down and discuss their differences. Maybe if they see what each other's views are then they can come to a mutual understanding and have a level of respect for each other
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Jordan’s Answer

Awesome question! Honestly, it translates outside of work too. Generally speaking, when conflict happens between two coworkers, you want to nip it in the bud quickly before it becomes a much larger problem and affects more than just them. Start by understanding the nature of the conflict between the two employees by listening to both sides. Once you have determined the real issue, ideally together, find a solution that works for both employees without blaming one another. Follow up after agreeing on the solution with an email or another form of written communication to ensure they are both on the same page.
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Shiraz’s Answer

Excellent question Ashanti! I think the answer will depend on the situation. First of all, as a facilitator one should empathize with each side and understand the differences at play between two parties. What is the reason for the differences, is it a misunderstanding, is it differences in working styles, miscommunication, etc. Then, it would be best to try to find a middle ground between the expectations that each party shared. Also, if these individuals are part of a team then you should convey to them the expectations of them in a team environment, that these individuals need to hold themselves to a certain standard and serve as models for their teams. They need to understand the negative impact that their conflict can have on the rest of the team. If these individuals can't find a common ground then it is perhaps best to set the expectations that they need to keep their relationship and interaction professional. They are not being asked to be friends but to interact when needed.
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Paul’s Answer

Lots of strategies here and the response really depends on the scope of the conflict. It could be as simple as encouraging each person to hear the other persons opinions and working it out. It could be as complex as getting managers and or HR involved.

Paul recommends the following next steps:

Read about conflict resolution https://www.notredameonline.com/resources/negotiations/6-simple-workplace-conflict-resolution-techniques/
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Candace’s Answer

Hello Ashanti, mastering conflict resolution is a vital skill that can significantly contribute to our success, both in our professional and personal lives. As an employer, we offer various resources and training programs designed to equip you with the necessary strategies and techniques for effective conflict resolution. Moreover, most organizations, including ours, have dedicated Human Resources teams ready to provide guidance and intervention if conflicts cannot be internally resolved within the team.

In most cases, a resolution is achievable as team members realize that we are all striving towards the same objective - propelling the business forward. From my experience, communication gaps often lie at the heart of disagreements among employees. Therefore, investing time and effort in honing our communication skills can make it much easier to interact effectively with others, leading to a more harmonious and productive work environment.
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Jamarius’s Answer

Find ways to have them collaborate with each other allows them to see each other's values.
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