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What parts of your job do you find most challenging ?

I am a senior student at Brennan High School. I’m looking into the dermatology field because I struggled with acne and i would like to help people feel confident in their own skin. #college #student #career #dermatologist #medicine #doctor #healthcare #skin

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Prerna’s Answer

I work as Technical Support Engineer and I deal with clients all across the globe.

The most challenging part is even when I am the only person trying to help my client, sometimes they dont understand this. For them I am a representative my whole firm so everything that went wrong whether due to their own or someone else's mistake , eventually adds to their frustration by the time they reach me .

Despite trying to help them I also have to listen to all their complaints and sometimes harsh words. So the most challenging part is to still keep my focus and work on getting their issue resolved. I keep thinking how happy the customer would be by the end of it and that drives me to help overcome the challenge.

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Luis’s Answer

As in school or any job, the most challenging part of my job is dealing with rude or selfish co-workers. It is best to ignore these people and concentrate on just doing your job to the best of your abilities.

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