What negotiation tactic works best for you when your team has difficulty working together or when they aren't receptive to your ideas?
I'm a student enrolled at Npower who's curious about project management and willing to put my skills to good use in a team environment, just needs some tips. #student
2 answers
Sri’s Answer
Negotiation tactics can be of various types:
- Win-lose combination: (usually arm twisted by a higher authority over a weaker partner). While this may work in a short term, this will often lead to resentment and long term problems.
- Lose-Lose: In other words, compromises, where neither parties get all that they want. They both take some loss for gains else where. This is OK, as long as there is consensual agreement on the core issues and they agree to disagree on the non-core issues (and not let that derail their core issues)
- Win-win: For any long lasting negotiation this is the only way, in my opinion. an example is a company (like mine) which realizes that a happy employee is a productive employee and allows them to work from home or elsewhere and gives them work-life balance. This way it gains employee loyalty and increases productivity and attracts/retains talent
Now coming to the 2nd part of your question: When my team goes through a difficult patch with different people disagreeing, I usually try to start off with an open unbiased dialogue, hear their view point with an open mind, (empathizing with them). Sometimes this may lead me to revisit my stance or vice versa. Even after this discussion, if there are still disagreements; we look at the big picture and try to agree on the core issues that we as a team need to get done and try to compromise on non-core issues. Looking at it from the 80:20 rule perspective also helps. More often than not open ended communication and socializing (and getting to know the other person better) breaks down otherwise formidable barriers.
Assuming positive intent and being open to the fact that there could be multiple approaches to the same goal helps.
Give it a shot. Good luck.
Recommendation for Reading: Getting to Yes: How To Negotiate Agreement Without Giving in
by Roger Fisher
Regards
Sri
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