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What is the most challenging part of being a receptionist?

#nursing #receptionist
I am from oahu.

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Samantha’s Answer

Hi Precious,

Lying is essential, and any admin assistant must learn to do so with haste. You’re not going to tell a solicitor, customer or coworker that the person they are calling is not interested in dealing with his/her nonsense. No. They are always “in a meeting,” or “out for the day,” or “just leaving.” Playing dumb is another useful form of lying that makes life a lot easier for me. “Huh? I have no idea what you’re talking about…”

No matter how much responsibility you take on, and no matter how good a job you do, you will aways be underestimated by your coworkers because you’re “just the receptionist.”

Great experience though would definitely recommend this job

I hope this helps

Sam
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Dana’s Answer

Hello Precious,

Receptionists are a very important part of any organization. They are typically the first person that a client or customer sees or hears when dealing with the company.

Perhaps one challenge might be learning to deal with a variety of people. In a receptionist position I held years ago, I dealt with people from all walks of life, different personalities, some who were having good days and some who were having bad days. It's important to remain positive and welcoming.

Another challenge might be task management. In some cases, receptionists may have other duties besides just answering phones and greeting people. Duties could include filing, delivering mail or other messages, compiling reports, etc. It's a good skill to be able to multi-task and prioritize your to-do list.

Let me know if you have any other questions!

Dana
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Emilia’s Answer

Hi Precious!

I hope you are doing well. In my experience as a receptionist, I would say that the most difficult part is the that you have to be really organized. Between your administrative tasks, like controls and documentation, you have to be constantly attending the people that arrives to the place. If you have this soft-skill you won't have any issues and also, it is something that you learn and you get used to working in this kind of situations. It is a great job and as somebody else told you, the receptionist is a vital person for a company.
I really hope my answer was useful :)
Have a great one!

Emilia.
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