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What are some growth areas in this field and what impact is that likely to have on job opportunities?
#office #administration
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M’s Answer
Hi Monica! Great question! At this time, I believe that there has not only been a big cultural shift in the workforce, but also the need to be more technical. With technology growing rapidly it is important to advance along with it. I would recommend brushing up on your Microsoft Word, Powerpoint, and Excel skills as these are essential to any business/administration task. Hope this helped!
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Dominic’s Answer
The optical field is one that has seen a huge cultural shift in the last decade and it doesn't seem to be slowing down. Newer technology, direct-to-consumer consumer approaches and telemedicine have all combined to completely revolutionize the field.
There are job opportunities for every educational background, and companies like Warby Parker have managed to change retail as a whole- not just the optical field.
In my experience, the largest area for growth would be reducing the disconnect between doctor and patient. As well as increasing patient understanding of their own eye care. There's a lot of misinformation out there, and because some practices are more sales driven than others, it can be tough for a patient to be their own advocate regarding eye care.
The way that I see this being rectified is a continuing trend towards non commissioned based selling. The rapport that this builds can't be underestimated, and it creates a genuinely fun experience. I think you will also see a continuing shift towards fixed price points in an effort to reduce the stress of the buying process as well.
What this means for job opportunities is that there is a need for a huge variety of different backgrounds. Lab technicians, doctors, contact lens examiners, customer experience, HR, and even us humble opticians- each of these things requires a specialized skill set.
The number of glasses wearers in the country has grown exponentially and will continue to do so for the foreseeable future. Between an increase in the usage of computer glasses and presbyopia being diagnosed younger and younger, the optical field is one that shouldn't be slowing down anytime soon. Unless you're not willing to be nimble in your business practices, then other companies are going to leave you in the dust.
If this sounds like it's for you, I would recommend visiting your local optician and asking any questions you might have
There are job opportunities for every educational background, and companies like Warby Parker have managed to change retail as a whole- not just the optical field.
In my experience, the largest area for growth would be reducing the disconnect between doctor and patient. As well as increasing patient understanding of their own eye care. There's a lot of misinformation out there, and because some practices are more sales driven than others, it can be tough for a patient to be their own advocate regarding eye care.
The way that I see this being rectified is a continuing trend towards non commissioned based selling. The rapport that this builds can't be underestimated, and it creates a genuinely fun experience. I think you will also see a continuing shift towards fixed price points in an effort to reduce the stress of the buying process as well.
What this means for job opportunities is that there is a need for a huge variety of different backgrounds. Lab technicians, doctors, contact lens examiners, customer experience, HR, and even us humble opticians- each of these things requires a specialized skill set.
The number of glasses wearers in the country has grown exponentially and will continue to do so for the foreseeable future. Between an increase in the usage of computer glasses and presbyopia being diagnosed younger and younger, the optical field is one that shouldn't be slowing down anytime soon. Unless you're not willing to be nimble in your business practices, then other companies are going to leave you in the dust.
Dominic recommends the following next steps:
Updated
Rita’s Answer
Office administration is not looked at like in past years. Often the office administrator has broad responsibilities and need to have very good people skills. Right now you could be focused on becoming proficient in the Microsoft Office suite of tools (i.e. MS Word, MS Excel, PowerPoint, Visio, etc.). Below are a list of areas you could branch out into if you are looked at as a high performing person in your office administration job:
Training & Education (if you have good presentation skills)
Chief of Staff (if you are very organized and highly motivated to learn your company's business)
Rita recommends the following next steps: