4 answers
4 answers
Updated
Dan’s Answer
Try your best to remain professional and acknowledge that even though they may be rude or mean, they are still suffering due to said disease.
Updated
Richard’s Answer
It helps to remember that this can be the most difficult part of a patient's life; is easier to remain compassionate and caring if you can put yourself in the patient's mindset.
If the patient is just plain rude and demanding, I just try to remain professional and make the conversation as clear as possible so there aren't any misunderstandings that can lead to future complaints.
If the patient is just plain rude and demanding, I just try to remain professional and make the conversation as clear as possible so there aren't any misunderstandings that can lead to future complaints.
Updated
Estelle’s Answer
In my opinion, the most important thing is NOT to get angry or take the difficult patient's actions or words personally. Remember that patient's are often scared or in pain. They might be acting out those emotions. I agree with Richard, stay professional and engaged in the conversation. Let patients know that their concerns are being heard and acknowledged.
Updated
Gustavo’s Answer
Hello Jessica! I'm not a Doctor, but I believe they face difficult patients as I face my research. Sometimes I am faced with very complex and exhausting situations, but the pleasure in solving the problem and helping in the improvement of science overcomes any tiredness and difficulty.
I believe that the passion for healing and the well being of the patient is the key for Doctors to continue doing their activities with so much love and never give up on difficult patients because they are the ones who need the most care. I believe that is it, patience, and passion for vocation. I am not a doctor, but as in all professions what motivates us comes from within, so I believe that this is true for all of us. I hope I have helped you. My best regards.
I believe that the passion for healing and the well being of the patient is the key for Doctors to continue doing their activities with so much love and never give up on difficult patients because they are the ones who need the most care. I believe that is it, patience, and passion for vocation. I am not a doctor, but as in all professions what motivates us comes from within, so I believe that this is true for all of us. I hope I have helped you. My best regards.