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How would you make a decision between pursuing a career in community management vs. marketing vs. social media?

Many of our students are evaluating multiple options. What are the differences between these professions? When is the right time for students to choose? What would you do to decide? What are some of the "if you like X, you might be a fit for Y" tips related to the community management, marketing, or social media professions?

[This is part of a question series for CMX Summit to highlight exciting careers in community management. If you are interested in a career in community management, now would be a good time to ask a question of your own!] #marketing #social-media #community-management #community-management #community-management

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Stephanie’s Answer

The good news is, I don't think you really have to decide between the three, at least in college, as they really are all different types of jobs you can do under the marketing umbrella. Many people just think "advertising" when they think of marketing, but it's really relates to anything related developing and commercializing a product or service in the market. Anything that falls under the "Four Ps" - Product, Place, Price, and Promotion- is considered marketing, and there are lots of different niches in marketing you can go into with a marketing degree including social media management or being a social media community manager. By specializing in digital marketing and communications in college you have the opportunity to do all kinds of copywriting, social media, digital advertising, etc.


To get into your specific question though, a community media manager is someone who moderates discussions between fans, followers or other web users interacting with that organization or blog's community. If you like finding creative ways to initiate conversations, crowd sourced content (like pictures, posts, etc), contests, etc you'd be a great community manager. If you're more interested in the viral aspect of the internet and how to get more followers and "likes", grow a brand's total web presence across different sites, improve search engine performance, etc, being a social media expert might be more up your alley. For either role you can likely work for many different companies managing their social media accounts (either as a freelancer or working at an agency), or you can work in house for a brand getting very involved in all of their digital media across social media platforms and web publications.

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halee’s Answer

- Initially, approaching it more wide may help you experience the different narrow paths
- Teams usually hire “marketing associate” roles that let you work across multiple channels
- Community Management/Social Media may pay less than general marketing roles or Digital marketing roles
- More room for growth in Community Manage/Social Media in B2C or ECommerce - consider starting your career there
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halee’s Answer

My advice is to start your career in a broad role that allows you to discover more niche interests along the way. A marketing role could be a good place to start so you have a strong foundation before you move into community management or a position managing social media accounts, etc. Things change, and the more “hats” you can wear, or the more experience you have in a variety of related positions, the better.
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Nash’s Answer

I think an exceptional way of showcasing yourself as a competitive candidate in this field is to have knowledge/experience in all three areas :) When I was in college, there was a huge focus on specialization, but now working, I realize there's a lot more value put on individuals with diverse experiences who are well-rounded in more areas than one.

And more than often, if you take up a general marketing role, you'll need to be able to perform tasks in all areas (social, email, community..etc). Good luck!

Nash recommends the following next steps:

Learn all three areas and become a pro in Marketing overall. Don't limit yourself to just one!
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halee’s Answer

In many small companies, these 3 jobs are done by one person. Social media managers are often also the community managers and this person works in the marketing team Your first few marketing jobs will require you to learn a lot of different skills and from this, you’ll decide what path best matches your strengths. Ex. If you're a strong writer, you may choose to go into content marketing. If you’re strong in data, you may choose to go into marketing analytics.
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