2 answers
2 answers
Updated
Divita’s Answer
It department is different. You have to research each rank. However, basic idea is to know who you supervise. What are they looking to do to further their career and help them achieve their goal. Your staff makes you look good - you don't do it by yourself.
Read First Line Supervisor books
How to mentor
Good listening skills
Divita recommends the following next steps:
Updated
Joshua’s Answer
The First Line Supervisor in Law Enforcement should be viewed as a Subject Matter Expert. They are there to know the ins and outs of how to enforce the law not how to prosecute the law. They are there to be a positive influence, tough on everyone but fair and equal at the same time. It's a hard and fine line to be all of those. The one thing you have to remember is always providing positive feedback when negative counseling is given. You have to understand that there are many different types of leadership styles and you can not use the same one for every employee. Knowing your job, having good listening skills, understanding that you set the example, lead from the front but at the same time, a good leader also is right next to their employees. Learn how to filter the important things from upper management and don't let the negative filter to your employees you are the buffer between them and upper management.
Get several mentors
Learn numerous leadership techniques
Be open minded and care but not soft and weak.
Joshua recommends the following next steps: