5 answers
kim
Student
Davao City, Davao Region, Philippines
1
Question
Updated
2654 views
What are the usual questions do interviewer ask you in applying a flight attendant job. thanks
My name is kim and i'm from davao city, I'm an aspiring flight attendant of cebu pacific pleased to meet you.
#aviation #airline-industry #job-application #interviews #CebuPacific
Can you please give me some interviewee question for Cebu Pacific flight attendant
5 answers
Diane Garcia
3
Answers
Atlanta, Georgia
Updated
Diane’s Answer
I do not have experience specifically on flight attendant questions, but you most likely will be asked the behavioral type of questions where you have to draw on your experience to answer the interviewer's questions. For example, you may be asked something like this..."Tell me about a time when you had to manage conflict to reach an objective?" It is very open-ended and you should structure your answer in this format:
1. Background - Explain the background so that the interviewer has the context of the situation.
2. Actions - Specifically explain what actions you took. Use the word "I" and provide detail on what you specifically did.
3. Results - Speak to the outcome and the results. Close the story and tell the interviewer what ended up happening. If possible, provide data on the results (I increased sales by 50% in 3 months, I saved $300K over the course of the next 9 months).
And be sure to practice your pitch in two places:
1. At the start of the interview - Let them know how your past experience and skills relate directly to the job you're applying for.
2. At the end of the interview - Summarize why you're the right person for the position. Ask for the job. Sell yourself.
Good luck!
1. Background - Explain the background so that the interviewer has the context of the situation.
2. Actions - Specifically explain what actions you took. Use the word "I" and provide detail on what you specifically did.
3. Results - Speak to the outcome and the results. Close the story and tell the interviewer what ended up happening. If possible, provide data on the results (I increased sales by 50% in 3 months, I saved $300K over the course of the next 9 months).
And be sure to practice your pitch in two places:
1. At the start of the interview - Let them know how your past experience and skills relate directly to the job you're applying for.
2. At the end of the interview - Summarize why you're the right person for the position. Ask for the job. Sell yourself.
Good luck!
Kim Igleheart
Career Counselor | Police Officer
1727
Answers
San Antonio, Texas
Updated
Kim’s Answer
Hi Kim!
In Customer Service jobs, it is common to be asked questions based on your past experiences. For example, Tell me about a time you had to handle a difficult customer. Or, tell me about a time where you demonstrated your ability to stay calm under pressure. When flying, you can't exactly kick out an unruly customer! So, it will be incumbent on you to practice active listening skills, figure out why the person is upset, and what you can do to resolve the problem. You need to be able to think on your feet. An irate customer disrupts everyone else's peace and quiet. And, the pilot is busy flying the plane - he can't come to the back to help you out. In fact, opening the cockpit door could be a security risk. It might be that's what the unruly passenger is trying to accomplish! So, there's a lot you need to be aware of. You are responsible for the safety of a whole lot of people.
Good luck!
In Customer Service jobs, it is common to be asked questions based on your past experiences. For example, Tell me about a time you had to handle a difficult customer. Or, tell me about a time where you demonstrated your ability to stay calm under pressure. When flying, you can't exactly kick out an unruly customer! So, it will be incumbent on you to practice active listening skills, figure out why the person is upset, and what you can do to resolve the problem. You need to be able to think on your feet. An irate customer disrupts everyone else's peace and quiet. And, the pilot is busy flying the plane - he can't come to the back to help you out. In fact, opening the cockpit door could be a security risk. It might be that's what the unruly passenger is trying to accomplish! So, there's a lot you need to be aware of. You are responsible for the safety of a whole lot of people.
Good luck!
Lisa Farrell
Leader, Service Logistics
14
Answers
London, England, United Kingdom
Updated
Lisa’s Answer
I am a strong believer that going through an interview is a two way thing - the company is interviewing you for suitability AND you are also interviewing them - is it somewhere you want to work and build a career?
My suggestion would be to think about what is important for you in your job and think of questions relating to this - for example -
-If climate change and what corporations are doing to support this is important for you, you could ask questions about their policies and plans
-If you want to advance from flight attendant into higher levels, you might want to ask about what training and development they offer or where people in this role typically progress to
-If you want to understand how they support their employees, you could ask about how their performance feedback process works, you could ask about the culture and environment, do they have a values and mission statement etc
My suggestion would be to think about what is important for you in your job and think of questions relating to this - for example -
-If climate change and what corporations are doing to support this is important for you, you could ask questions about their policies and plans
-If you want to advance from flight attendant into higher levels, you might want to ask about what training and development they offer or where people in this role typically progress to
-If you want to understand how they support their employees, you could ask about how their performance feedback process works, you could ask about the culture and environment, do they have a values and mission statement etc
Thanks for the advice.
kim
hi! i highly appreciate your effort and answer thank you so much...
kim
Gloria Ortiz
Instructional Designer
845
Answers
Irving, Texas
Updated
Gloria’s Answer
Hi Kim,
I actually did a quick search on the internet for your question - what types of questions will you be asked during an interview with Cebu-Pacific? I was surprised to find some answers. (See below.)
I would say that you need to make sure to think about how your current job experience, talents, and skills relate to the job that you are applying for. Make sure that you highlight how you have handled difficult interactions with customers. Explain your experience with flying and food handling, both good and bad. I would express your interest in travel and where you have traveled. You need to highlight why you would be the best candidate. Research online expectations for flight attendants. Sites like GlassDoor can highlight challenges presented by specific airlines or just the role in general.
Gloria
Look at articles like: https://www.glassdoor.com/Interview/Cebu-Pacific-Interview-Questions-E398568.htm
I actually did a quick search on the internet for your question - what types of questions will you be asked during an interview with Cebu-Pacific? I was surprised to find some answers. (See below.)
I would say that you need to make sure to think about how your current job experience, talents, and skills relate to the job that you are applying for. Make sure that you highlight how you have handled difficult interactions with customers. Explain your experience with flying and food handling, both good and bad. I would express your interest in travel and where you have traveled. You need to highlight why you would be the best candidate. Research online expectations for flight attendants. Sites like GlassDoor can highlight challenges presented by specific airlines or just the role in general.
Gloria
Gloria recommends the following next steps:
Thank you so much for your help Ms. Gloria... I really appreciate your effort.
kim
John Kriegel
Write and test software
27
Answers
Troy, Michigan
Updated
John’s Answer
Please be aware that my interest in aviation is as a private pilot and as a general enthusiast. My advice might be a bit general, but here are some pointers:
1) Be prepared to show your interest in the job that Flight Attendants do.
2) Be prepared to show your interest in the airline and general knowledge of that airline.
3) Be prepared to simply demonstrate your own good attributes.
4) Be attentive to what any interviewer says and respond accordingly. I.E. strike a balance between giving an unsolicited speech versus being silent until asked a question.
5) Prepare yourself by positive thinking and be prepared to shine!
1) Be prepared to show your interest in the job that Flight Attendants do.
2) Be prepared to show your interest in the airline and general knowledge of that airline.
3) Be prepared to simply demonstrate your own good attributes.
4) Be attentive to what any interviewer says and respond accordingly. I.E. strike a balance between giving an unsolicited speech versus being silent until asked a question.
5) Prepare yourself by positive thinking and be prepared to shine!
Thank you for taking the time to help.
kim
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