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what are some top responsibilities in your role working in the automotive field?
Management, mechanic role, and running a business.
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Rafael’s Answer
Hello Jose! Top responsibilities? Being responsible. As a Technical Rep, I have the responsibility of explaining what our product is, what it does and how it helps a body shop. We have to learn from head to bottom the product's TDS, one single mistake trying to put some "wow" effects to our products will mean we can damage a whole job and, in some cases, life itself. We are taught to work with unwavering integrity. Another thing is keeping up to date with trends, what use to work a year ago might not work now, but there might be a quicker solution as R&D Lab keeps innovating to make lives easier at your job. When building a Technical Data Sheet, I have all the details from the product, but it has to be revised with my peers because I might be missing or not seeing something that is important to be in the TDS and for that you have to keep an open communication channel with your team around the world.