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What does a typical day look like as a medical assistant in a hospital like Kaiser?

I would like to know a short summary of what duties or responsibilities a medical assistant does throughout the day?

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Joan’s Answer

Hello Jana!

Imagine a day in the life of a medical assistant, a dynamic role that beautifully blends clinical and administrative duties. As outlined by the National Career College, a medical assistant's clinical tasks can be quite engaging:

*Warmly greeting and making patients feel comfortable
*Efficiently scheduling appointments
*Accurately recording vital signs such as temperature and blood pressure
*Preparing patients for exams with care and professionalism

Beyond these hands-on clinical duties, a medical assistant also gets to exercise their organizational skills through administrative tasks. These can range from managing paperwork, ensuring accurate billing, handling phone calls with grace, scheduling appointments, to maintaining patient charts. A typical day for a medical assistant usually kicks off around eight or nine in the morning.

Remember, this is a general depiction of a medical assistant's day, and the specifics can vary based on the job, the organization, and the location.

I hope this paints an encouraging picture for you!
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Matthew’s Answer

Hi Jana,

Joan's answer is spot on for most MA's! A facility as large as most major Kaiser hospitals in California will have a wide range of tasks depending on the department you are working in.

Slower paced departments like primary care or oncology will probably have you doing many of the tasks Joan listed. More fast paced departments like the ED or Urgent Care may have you performing more direct patient care tasks. These can include anything from wound care to basic x-ray imaging in some states. In all cases, you will always be taking direct instruction form a physician (MD, PA, NP) or a nurse.

Becoming an MA is a great way to see if you would enjoy working full time in the medical field. It's also a great way to see which departments you enjoy working in. In many cases it is a starting point for most nurses and other healthcare professions as well. Most programs prefer extensive clinical experience nowadays anyways. Good luck with everything and keep moving forward!

Matthew recommends the following next steps:

Cold call some smaller facilities to see if you can shadow an MA and ask questions.
Call/Email MA program directors to see if the program/career is right for you.
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James Constantine’s Answer

Dear Jana,

A Day in the Life of a Medical Assistant at Kaiser Permanente:

As a medical assistant at Kaiser Permanente, or any similar healthcare facility, you'll find your days to be dynamic, filled with a variety of tasks aimed at supporting healthcare professionals and ensuring the smooth running of the hospital. Here's an overview of the primary duties and tasks you might find yourself tackling throughout your day:

Administrative Duties:

Welcoming patients, confirming their arrival, and validating their details.
Organizing appointments and maintaining patient records.
Managing phone calls, responding to inquiries, and facilitating communication between patients and healthcare providers.

Clinical Assistance:

Supporting physicians or nurses during patient examinations and procedures.
Measuring vital signs such as blood pressure, temperature, pulse rate, and weight.
Preparing examination rooms and making sure they are equipped with necessary supplies.
Conducting basic laboratory tests like drawing blood or gathering specimens for analysis.

Patient Support:

Educating patients about medications, treatments, and procedures.
Helping patients with mobility issues or other requirements.
Administering medications under the supervision of a healthcare provider.

Record Keeping:

Accurately recording patient information in electronic health records (EHR).
Noting down patient symptoms, medical history, and treatment plans.

Teamwork:

Working closely with other healthcare professionals to coordinate patient care.
Effectively communicating with physicians, nurses, and other staff members.

Infection Prevention:

Following strict protocols for infection control to ensure a safe environment for patients and staff.

Professional Growth:

Attending training sessions to stay current on medical procedures and regulations.
Seeking continuing education opportunities to improve skills and knowledge.

In essence, a medical assistant's role at Kaiser Permanente or any hospital usually centers around providing crucial support to healthcare providers, facilitating efficient patient care, maintaining precise documentation, and adhering to high standards of professionalism and patient safety.

Top 3 Reliable Sources Used for this Answer:

Kaiser Permanente Official Website: This official website offers comprehensive information about the organization's services, including the roles and responsibilities of medical assistants within their healthcare system.

American Association of Medical Assistants (AAMA): The AAMA provides valuable insights into the practice scope for medical assistants in various healthcare settings, outlining common tasks and duties performed by professionals in this role.

U.S. Bureau of Labor Statistics (BLS): The BLS provides statistical data on the job outlook for medical assistants, including job duties, descriptions of the work environment, and career advancement opportunities within the healthcare industry.

Blessings,
JC.
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