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What are some technological tools I should be familiar with the Medical Administration Assistant job?

I am currently in Job Corps getting ready to chose my career. I want to stay in the medical field as my future job, however, I don't feel that CMA is right for me. I like office work, such as paperwork, organizing, etc.. I am still researching what jobs I want to do and I am interested in learning more about MAA as a profession.

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Patrick’s Answer

Haylee, as you gear up to decide on your medical career path and contemplate the position of a Medical Administration Assistant (MAA), it's crucial to get acquainted with several significant technological tools that are the backbone of this job. MAAs frequently interact with Electronic Health Records (EHR) systems like Epic or Cerner, vital for handling patient data and orchestrating care.

Being adept at Microsoft Office Suite, including Word for record-keeping, Excel for managing data, and Outlook for correspondence, is also significant. Additionally, getting to grips with practice management software such as NextGen or Allscripts can aid you in efficiently managing scheduling, billing, and other administrative duties.

Being conversant with medical coding systems, for instance, ICD-10 and CPT, is advantageous for managing insurance claims and keeping precise records. Cultivating proficiency in these technologies will boost your capacity to effectively aid healthcare operations and contribute to a well-ordered medical office setting.
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