Rajesh Babu
Developer Support Engr
Computer and Mathematical Occupations
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Production Occupations
Fremont, California
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Blake
Mar 05, 2019
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In a world of growing technology; do you think help desk positions will still exist in 30 years?
Defining help desk as tier 1 support. solving issues users "SHOULD" be trained to troubleshoot and solve themselves, but for whatever reason they can not. If the issue goes beyond tier 1; help desk would create said ticket and route accordingly. To me; this sounds like it can all be...
Omaha, Nebraska