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How do you use your skills you got in college in your current career?

I'm currently enrolled in Job Corps, training to be a Medical Administrative Assistant and I want to know some skills I would need to have in order to be a great MAA.
#skills #MAA #career

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Michael’s Answer

Hi Edalene! MAA is such a great career. Having previously worked as a career councillor, where I actually helped MAA graduates find jobs in their chosen field, I think there are some basics that will help you master the role:

  • Timeliness: It's a basic thing but yet so many people can cost themselves a job by being consistently late or not completing projects on time. Learn to manage your time wisely. Get to work early (example if you are starting at 8:30am, get there at 8:15am)
  • Listen and clarify: Especially when you are starting out, make sure you listen carefully to your trainer. They have done the job and usually know best. If you aren't sure of your instructions, then aska . question! Most people prefer to answer questions than to fix someones work.
  • Kindness: This is probably the most important trait for someone in your field. You will often deal with sick patients or worried parents. As often the face of the medical office or even the hositpal, it is your job to make them feel welcome and reassured through a troubling time. Make sure to overly welcome to everyone at all times. Having a positive attitude will only help you in your career. Plus in life, its always better to be nice than mean :)

Michael recommends the following next steps:

Become really proficient in the technology that you have been trained in. You can often do this by just googling questions.
Practice, practice practice! Even though you might not be in an office environment yet, ask friends and family to role play scenarios in which you have to help them and answer their questions.
Read books or listen to podcasts about the medical field. It is a great way to learn the language but also stay on top of whats going on.
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cassandra’s Answer

Hello Edalene J.
What a great career choice!
Top clinical skills for MAA are:
Patient care
Vital signs measurement
Injections
Cardiopulmonary resuscitation (CPR)
Electrocardiogram (EKG)
Phlebotomy
Patient preparation
Life support
Medical terminology
Patient/family education

Top administrative skills for MAA are:
Scheduling
Appointment setting
Customer service
Electronic medical records
Medical coding
Patient flow
Computer literacy
Telephone skills
Collaboration
Multitasking

cassandra recommends the following next steps:

If your school doesn't offer these skills, look into PD Programs
Reach out to a career counselor
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