6 answers
Hemraj’s Answer
Step-by-Step
There are multiple job profiles in hotel management and depending upon the candidates' education, work experience, the positions are offered. However, in order to work in top level or middle-level management candidates must have a degree in travel management. Whereas some hotels hire graduates straight from universities, some other hotels hire only trained hotel management graduates. Candidates can do degree course in hotel management soon after 10+2 which are offered by various hotel management institutes.
The minimum selection criteria for an undergraduate course in hotel management is 10+2 with 50% marks. However, candidates who do not have 50% marks in +2 can do diploma or certificate course in hotel management which are being offered by various institutes. Additionally, some hotels provide training cum job placement and candidates who do not have other options can opt for it. Indian hotel management institutes conduct entrance exams before selecting the candidates for various courses.
Start Early
Students looking for a career in hotel management should have strong communication skills, reasoning skills, numerical aptitude and pleasing personality. Therefore, if some candidate is lacking in these skills, he must inculcate them in him and for that starting early definitely helps. Many students start preparing for entrance exams conducted by IHMs soon after their 10th board. Similarly, those who wish to go for higher studies in hotel management can do Masters in Hotel Management; for MHM the person is required to have BHM.
Is it the Right Career for Me?
Before jumping to any decision to select hotel management as a career option, it is always advised to analyse pros and cons, growth prospects, matching of work-profile with personality traits, etc. If the candidate is not willing to work in various profiles he may not be suitable for it as in hotel management an employee may be asked to work in management, food and beverage service, housekeeping, front office operation, sales and marketing, accounting or any other department depending upon the specific requirement.
What would it Cost Me?
Depending upon the rank and reputation of hotel management college the fee is charged from candidates. Whereas Garden City College at Bangalore charges around Rs 3,50,000 for the three year graduate course, Christ College in the same city ask candidates to pay Rs 48,0000 per semester for 4 year BHM course. Similarly, a graduate course in hotel management at IHM Chennai can cost Rs 37,500 per semester. Students who are not willing to shell hefty amount on the courses from top notch hotel management institute may go for diploma courses offered by the same institutes.
Funding/Scholarship
Most of the hotel management institutes offer merit based concessions on fees to eligible candidates. Similarly, some institutes provide discounts to sponsored candidates who come for training. Junior Research Fellowship is offered to those candidates who are willing to explore their career in academics. Students looking for external funding can apply for low interest rate loan offered by most of the nationalised banks like Allahabad Bank, Bank of Baroda, PNB, IDBI, etc. Students of all the hotel management institutes which are affiliated with AICTE are eligible to get a loan of Rs 7.50 lakh for studying in India and Rs 15 lakh to study outside India. The low interest rate education loan can be repaid in 5-7 years of duration in equal instalments starting one year after the completion of the course.
Job Prospects
Hotel management like any other sector is subject to the state of national economy and global economy. When the economy is doing well jobs come a lot in the sector. Currently there are more than 2.40 million people working in hotel, catering and allied industry in India and the number is going to increase in next couple of years as new hotels are coming up in large numbers in urban and semi-urban areas. Trained hotel management professionals would have privilege over untrained graduates as hotels are not willing invest in training of recruits rather prefer trained ones.
Pay Packet
Remuneration in hotel management industry differs depending upon the hotel management institute the candidate passed out from, work experience, skills and ability to handle tough situations. Those who come from top notch hotel management institutes such as IHM receive starting salary of Rs 20,000 or more. Similarly, candidates with diploma or certification programs can get salaries starting from Rs 8,000 to 10,000 . Again the salary package differs a lot on the size and shape of the employment company. Large hotel chains offer attractive remuneration and pamper their employees.
Demand and Supply
India not only has mismatch in terms of hotel room supply and demand but in terms of professionals required to manage hotels. Whereas the demand is much higher than the existing 1,14,000 hotel rooms across all categories, India is facing acute shortage of trained hotel staff. The situation in the 19th Commonwealth Games in Delhi shows the real picture wherein owing to dearth of trained hotel management professionals things were in sad state of affairs. Job prospects for hotel management graduates are expected to grow as new hotels would come up in next couple of years thanks to promotional offers from government. The shortage of trained human resource in hotel industry is advantageous to hotel management graduate who can bargain for high salary.
Market Watch
The current state of hotel industry shows that India is being seen as a lucrative destination for hotel chains looking for growth. According to the World Travel and Tourism Council, India is 18th popular business travel destination and in next couple of years it would in top five. With shortage of hotel rooms, dearth of trained hotel management professionals, a lot needs to be done. With incentives coming from the Government of India, real estate developers and hoteliers are trying to build new hotels which would further the supply and increase the job opportunities for young hotel management graduates.
International Focus
Hilton hotel chain, Ramada hotel chain, Hyatt hotel chain, La Quinta hotel chain, Marriott hotel chain, Radisson hotel chain, Days Inn hotel chain, Best Western hotel chain, etc offer attractive career option for hotel management graduates from top notch hotel management institutes. Hotel management graduates working in the USA hotels get minimum salary in the range of US$ 6000 to 7000. Many hotels in the USA provide high paying part-time jobs at various positions.
Positives/Negatives
Despite being known as one of the most glamorous careers there are various flipsides of working in hotel industry and one of them is hotel industry too like any other industry is subjected to the overall state of economy; therefore, it gets affected if the economy is not doing well and travellers are not frequenting the hotel. Similarly, new jobs come at the place of existing jobs as working professionals either are given new responsibilities at new hotel or they retire. Handling pressuring situation with cool and poise is mandatory for hotel professionals. Long working hours, rude responses from customers, hectic timings, etc are some major drawbacks of career in hotel management.
Different Roles, Different Names
General Managers: Such professionals are responsible for all operations in a hotel.
Resident Managers: Bestowed with the job to be available at just a call away.
Executive Housekeepers: These professionals are expected to ensure cleanliness in the hotel.
Front Office Managers: Most of the hotels own front desk, Front Office Managers manage the same.
Convention Services Managers: These professionals work in close coordination with client and the conferencing facilities offered by the hotel for various conventions, meetings, seminars, etc.
Tips for Getting Hired
There are no shortcuts for successful career in hospitality industry; particularly, hotel management industry is open only for talented management professionals who can show their capabilities and calibre. The best way to get in hotel management is to do a degree course and if degree cannot be pursued, do a certification. An internship with some hotels helps a lot to candidates as it provides practical experience and right exposure to candidates. There are some paid internships and some non-paid internships available for hotel management graduates. Some hotels even hire simple graduates and hone their skills in hotel management.
Top Companies
Hotel management jobs coming from top notch hotels in India offer attractive career and growth prospects. Some of the leading hotel chains in India are as follows:
Ambassador Group of Hotels
Mansingh Group of Hotels
Oberoi Group of Hotels
Peerless Group of Hotels
Sarovar Park Group of Hotels
Sinclairs Group of Hotels
Best Western Group of Hotels
Casino Group of Hotels
Clarks Group of Hotels
Fortune Park Group of Hotels
ITDC Group of Hotels
Jaypee Group of Hotels
K Raheja Group of Hotels
Le Meridien Group of Hotels
Taj Group of Hotels
Tulip Star Group of Hotels
Welcome Heritage Group of Hotels
Holiday Inn Group of Hotels
HRH Group of Hotels
ITC Group of Hotels
Top Institutes
Dr.Ambedkar Institute of Hotel Management, Chandigarh
Institute of Hotel Management, Jodhpur
Institute of Hotel Management, Kolkata
Institute of Hotel Management, Lucknow
Institute of Hotel Management,Gandhinagar
Institute of Hotel Management, Bangalore
Institute of Hotel Management, Bhopal
Institute of Hotel Management, Bhubaneswar
Institute of Hotel Management, Chennai
Institute of Hotel Management, New Delhi
Delhi Institute of Hotel Management, New Delhi
Institute of Hotel Management, Gangtok
Institute of Hotel Management, Goa
Institute of Hotel Management, Catering & Applied Nutrition, Dehradun
Institute of Hotel Management, Gurdaspur
Institute of Hotel Management, Guwahati
Azee’s Answer
Another area covered in a hotel or hospitality management bachelor's program is general business. Some example courses you might take include:
Management principles
Business computing
Human resources management
Communication
Economics
Finance and accounting
Strategic management
Venkatesh’s Answer
Diploma in Hotel Management & Catering Technology,
Diploma in Hospitality Management,
Diploma in Housekeeping,
Diploma in Aviation Hospitality and Travel Management,
Certificate course in Maritime Catering,
Certificate course in Hotel and Hospitality Management and the likes.
Inshita’s Answer
My suggestion would be to complete your college/ 12th in school and then look at options for becoming a hotel manager.
IHM (Institute of Hotel Management) is a good institute in India with several locations, and the Oberoi center for learning and development is also a great school.
Tina’s Answer
Minimum qualification necessary for a hotel management course is 10+2. Depending on the cost and duration of the course, one can opt for a certificate ,diploma or degree course.
Certificate courses can be of six months to one year duration, a diploma of two years and a degree course of three year duration.
Selection for government recognized colleges and institutes is done through the common entrance test held in April every year. The test consists of multiple choice questions in English, Reasoning, General Science and General knowledge.
A group discussion and personal interview is conducted further to assess the personality and aptitude of the candidate before he is finally selected for the hotel management course. Private institutes too conduct tests along the same lines for selecting candidates.
Personal Attributes
Candidates need to be hardworking and should possess excellent communication and interpersonal skills with an ability to handle disputes or criticism with patience. He/she should be co-operative ,polite and respectful towards guests in all situations.
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NCHMCT JEE 2017
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NCHMCT JEE is an all India-level joint entrance examination for admission to the 3-Year B.Sc. Hospitality and Hotel Administration programme that is offered jointly by National Council for Hotel Management & Catering Technology (NCHMCT) and Indira Gandhi National Open University (IGNOU). The total number of seats available on an all India basis are approximately 7667.
National Council for Hotel Management & Catering Technology is an autonomous body under Ministry of Tourism, Government of India. The Council centrally regulates academics for hospitality and hotel administration and 9 other structured courses of studies that are imparted at various Institutes of Hotel Management (IHMs), State Institutes of Hotel Management (SIHMs) located in different parts of the country. All Institutes uniformly follow standardized course curricula prescribed by the Council for the twelve different professional programmes.
Job Prospects
There are many exciting jobs opportunities for hotel management graduates with the increasing competition in the hotel industry. Since a hotel has many departments such as Operations, Front Office, Food and Beverages, Accounting, Sales and Marketing, Engineering/ Maintenance, Security etc. one can opt for a field of their liking and pursue a career and successfully grow in it.
Apart from jobs in Hotels and restaurants, hotel management diploma holders /graduates can find good jobs in:
Airline Catering (flight kitchen) and Cabin Services
Club management
Cruise Ship Hotel Management
Hospital administration and catering
Hotel and Tourism Associations (for eg: state tourism development corporations)
Hospitality services in the Indian Navy
Hospitality services in various MNCs
Forest Lodges
Guest Houses, resorts
Kitchen Management (in hotels or running canteens in college, schools, in factories, company guest houses etc.)
Catering departments of railways, banks, armed forces, shipping companies etc.
Hotel and catering institutes (as a management trainee/ marketing or sales executive)
Self employment (as an entrepreneur)
Institutes/Universities
Institute of Hotel Management, Catering Technology and Applied Nutrition
(17 centres located in New Delhi, Ahmedabad, Bangalore, Bhopal, Bhubaneshwar, Calcutta, Chandigarh, Chennai, Goa, Gurdaspur, Gwalior, Hyderabad, Jaipur, Lucknow, Mumbai, Srinagar and Thiruvananthapuram).
SRM Institute of Hotel and Catering Management
Indian Institute of Hotel Management (run by the Taj Group of Hotels) Aurangabad
The India Tourism Development Corporation (ITDC), New Delhi
The Welcomgroup Graduate School of Hotel Management
Banarsidas Chandiwala Institute of Hotel Management & Catering Technology, New Delhi
The Oberoi School of Hotel Management
National Council for Hotel Management and Catering Technology, Pusa, New Delhi
Delhi Institute of Hotel Management and Catering Technology
Guru Gobind Singh Indraprastha University
Lakshya Bhartee Institute of International Hotel Management
New Delhi YMCA offers one year Diploma in Hotel & Catering Management
Rai University, Delhi
Anand Institute of Management Science (AIMS), Anand