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I work for AT&T in retail now, how can i transition to AT&T in IT?

I'm a college senior who is expected to graduate from the Information Technology program in may 2018 and currently I'm an intern as a data quality analyst. I love working for AT&T but i feel like i may have to look else where to get a start in my IT adventure, does anyone have any recommendations on how i can further my journey with AT&T(IT)? I would imagine that AT&T would want to keep an employee of 5 years and studies show that employees that stay longer with a company tend to give more time and effort to that company. Im also looking for a mentor in IT! #information-technology #internships #loyalty #att #retail #big-data #college #graduate #career-transition #mentor #search

internships information-technology graduate retail mentor search big-data career-transition att loyalty
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Shauna’s Answer

Jose your resume will be the first impression of you, so I would encourage you to research various resume styles. Be sure you thoroughly review your resume for grammar and spelling errors before submitting it. Additionally, I have found that Networking play an intrigue role in pursuing career opportunities. AT&T offer various Employee Resource Groups and I would suggestion joining one that meets your criteria and most importantly attend network events when possible.

Good luck!
Thank you comment icon Your answer is great Shauna, thanks so much for sharing your expertise! At this moment there are more than 800 unanswered questions so I wanted to encourage you to keep going! So many students will benefit tremendously from hearing from you. Keep up the great work! Jordan Rivera, Admin COACH
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Tatiana’s Answer

Hi Jose,

You are absolutely right, most companies do prefer to fill open positions with internal candidates that they trust, and you have good chances to get promoted to IT. So, before you start looking elsewhere, talk to your AT&T supervisor and the HR representative first and let them know you are potentially interested in applying for IT positions. They might have useful suggestions and recommendations on how to proceed with applications or offer you work shadowing/internship opportunities in the IT department.


Another option would be to log in to AT&T corporate career portal https://access1.sbc.com and start from there.


Good luck!

information-technology internships att retail college graduate career-transition

Tatiana recommends the following next steps:

Compile a resume listing your intern experiences, your major and academic achievements, and indicate your scheduled graduation date.
Thank you comment icon I have contacted my supervisor about opportunities to enter IT but he doesn’t know who I can contact and it leaves me feeling hopeless. I may need to investigate who I should contact in HR but I’ve been on LinkedIn searching for anyone who would just give me tips on how I can enter the att IT world but i don’t get much luck. I’ve even stood outside of the IT building in Alpharetta to see if I had any luck with that but no success. I’ve even used the mentor connect tool we have at our disposal and nothing. But thank you for your recommendation, I will investigate more on who I could contact in HR. jose
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Sheila’s Answer

Hello Jose:

I agree with the comments from previous posters, especially on having a great resume, etc. Here's a listing of links for your research within AT&T. Best of luck to you!

~ Sheila

Sheila recommends the following next steps:

HR Onestop • https://hronestop.web.att.com/
ERG (Employee Resource Group) • https://eg-erg.web.att.com/#/Home
Career Path • https://hronestop.web.att.com/group/hr-onestop/careeropportunities
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Barbara’s Answer

You have one foot in the door already and like most companies they like to fill positions from within if possible. I would suggest going to HR OneStop and review the career opportunities there. It will also show you job & hiring trends in particular areas so you can better prepare yourself. https://hronestop.web.att.com/group/hr-onestop/careeropportunities
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Jeffrey’s Answer

This is a great question and already being at ATT is a great start. I would suggest you visit this site:

http://careerintelligence.web.att.com/cip/view/main.html#/home

This site will show what is ATT expects of it's IT team. Further, it will show you what courses you can take to fulfill these requirements.

Next I would research IT teams in your area and job shadow with those teams. From there, see if they have any affiliations you may be able to join and create a larger network within ATT.

Good luck
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Stuart’s Answer

Jose, what direction or in what field of IT are you interested? There are many resources that you can leverage internally to AT&T for your initial search. Look in CareerPath within the AT&T internal sites to research what jobs and job locations. I'm a pre-sales engineer, and enjoy networking and cybersecurity. If those fields are something you are interested in, let's continue to chat. Reach out to me internally, if you want to continue the conversation. --Stu
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Tatiana’s Answer

Hopefully, your supervisor will know someone in HR who can help.

Try this links, too:
https://www.att.jobs/article-ask-att-jobs - where you can contact their HR representatives, chat via social media and ask your questions about applications (note Ryan G., he might be the right person to contact)

https://www.att.jobs/college - it’s about AT&T programs for students and future grads, scroll down to the menu (bottom left).

https://www.att.jobs/applicant-resources - self-explanatory

Just make sure you have your resume ready before you contact them so you can send it immediately, if needed. And cheer up! You can do it, I promise, just be persistent and try out various sources 😊
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Donna’s Answer

Jose,
All the above information is great. One additional thing I would suggest is to get involved in one or more of the ERG (employee resource groups). It is a great place to start networking while making a difference in the community. You never know who you might bump into. Good luck.
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Quang’s Answer

I have a different answer for you. I work in this space and have to say that a lot of our IT resources are contractors and not actual AT&T full time employees. There are a handful of FTE employees, but there is a very high presence of contractors. FTE positions are very hard to come by here. Many time FTEs roll from one position to another due to reorgs, but it is very tough to get into IT as an FTE at this time. It really is about being in the right place at the right time.
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