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What would be the best route to take to become an Administrative Manager?

My goal is to become an administrative manager, I want to learn how to communicate with all different kinds of people, learn to be calm and patient with others, and give my guidance.

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Subject: Career question for you

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Erika’s Answer

Hello Alysa,

The most beneficial guidance I can provide is to encourage you to gain hands-on experience from the very basics. To effectively handle administrative tasks, it's crucial to familiarize yourself with every level of administrative work, starting from entry-level positions. Ideal roles to kickstart your journey could be an Executive Assistant or a Receptionist. By mastering the essential skills in these roles, you'll be better equipped to manage them.

Building connections is a vital component when aiming for administrative manager roles. The broader your network, the greater your chances of finding excellent opportunities.

My career has been rooted in the accounting and Big 4 industry, which simplified my professional journey. It might be helpful for you to identify the industries that you're most enthusiastic about and seek administrative positions within those specific fields.
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Susan Su’s Answer

To become an administrative manager, follow these steps:
Education: Earn a bachelor’s degree in business administration, management, or a related field.
Develop Key Skills: Focus on communication, organization, and leadership skills. Courses in conflict resolution, and time management can be beneficial.
Gain Experience: Start in entry-level administrative positions to gain practical experience. Seek opportunities for increasing responsibilities.
Networking: Build relationships with professionals in your field. Join relevant associations and attend industry events.
Continuous Learning: Stay updated with management practices through workshops, certifications.
Practice Patience and Calmness: Engage in activities that enhance your emotional intelligence and stress management, such as mindfulness or customer service training.
This path will equip you with the necessary skills and experience to excel as an administrative manager.
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Sasha’s Answer

Hello Alysa,

As an administrative manager, you are the backbone of an organization, ensuring that all administrative processes run smoothly. This includes acting as the vital link between employees and management. In this role, you'll arrange meeting schedules, lend a hand with various events, respond to communications, and generate reports. You'll lead the administrative staff, assign tasks, and prepare reports on administrative processes. You'll also take care of clerical duties, liaise with other departments, and recruit and train administrative staff. Furthermore, you'll design procedures to meet specific needs, offer technical guidance, and manage budgets. Other responsibilities include collecting and analyzing documentation, maintaining department manuals, and ensuring compliance with industry rules and regulations. Support HR professionals in recruiting and training new administrative staff, and to keep management informed of progress

As for the educational path, becoming an administrative manager typically takes 4-5 years:
Years 1-4: Earning a Bachelor's degree in a relevant field, such as business administration, management, or public administration.
Year 5: Gaining the necessary work experience in administrative tasks, such as supervising staff, managing budgets, and coordinating activities.

Accountants usually spend about 1-3 months on post-employment, on-the-job training. During this time, new administrative managers acquire the skills and techniques necessary for their job and employer.

In terms of career progression, an administrative manager can advance to roles like operations manager, human resources manager, or controller. They might also become an office manager or finance director. Some may choose to become a general manager or director of administration and finance.

For improved communication, I recommend adhering to the following 9 Principles:

PRINCIPLE 1: Strive for Excellence - Set high expectations to achieve results while living out mission and values.

PRINCIPLE 2: Monitor the Crucial Elements - Continuously track progress to achieve results with an improvement mindset.

PRINCIPLE 3: Foster a Service-Oriented Culture - Serve others with utmost care and consideration.

PRINCIPLE 4: Cultivate Leaders to Develop People - Encourage people to be their best at work.

PRINCIPLE 5: Prioritize Employee Engagement - Pay attention to aspirations and desires in the workplace.

PRINCIPLE 6: Embrace Accountability - Accept personal responsibility to achieve organizational goals.

PRINCIPLE 7: Align Actions with Goals and Values - Implement consistent practices to steer the organization in a positive direction.

PRINCIPLE 8: Communicate at All Levels - Ensure everyone understands why their contributions matter.

PRINCIPLE 9: Acknowledge and Reward Success - Value and appreciate collective efforts to achieve results.

I trust this information will be beneficial to you. Good luck on your journey!
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