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hi, my name is Nena and I'm in job corps and was wondering what steps I need to take to become a 911 dispatcher and the pay for it and the qualifications I'll get for it or need. ?

If you could let me know fun facts about my field too I would love to know more

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Heather’s Answer

Hello Nena,

Indeed, there are various college courses available that can equip you with the necessary skills to become a 911 dispatcher. However, the majority of the training is usually conducted by local fire or police departments. These departments typically have a thorough testing and screening process, but don't worry, the training you'll receive on the job can pave the way to a rewarding career! To give you an idea, in Northeast Ohio where I live, the starting hourly wage for a 911 dispatcher is approximately $25. Wishing you all the best in your journey!

Be prepared for a fast-paced environment, where you assess many different scenarios and learn a lot about healthcare protocol too. The best attributes for this job; staying calm, multi-tasking, general emergency/healthcare procedures.
it really is a great career to get in to, good luck!
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Cheri’s Answer

Hello Nena,

Congratulations on selecting such a noble and significant career path for your future. The precise prerequisites for becoming a 911 operator can differ from state to state, but I've done some digging and discovered some common elements. To begin with, you'll need to complete high school or obtain your GED. While a college degree isn't strictly necessary, it's worth noting that the role can be challenging, and acquiring an associate's or bachelor's degree could equip you better for the job's demands. Many opt for a 2 or 4-year degree in fields like criminal justice, psychology, homeland security, or emergency management.

Regardless of whether you decide to pursue a degree, training is a crucial part of any 911 dispatcher career. This includes initial training and continuous, on-the-job training. Your state might require you to take a telecommunicator class as part of your training. This course will enlighten you about the 911 dispatcher's role in the emergency system, provide an overview of the fire, police, EMS departments, and the types of calls they handle. You'll also acquire skills in interpersonal communication for dealing with callers and operating radio technologies. As you can see, the role of a 911 operator encompasses many areas. Once you've started your career as a 911 operator, you may also need to complete ongoing education annually.

A 911 dispatcher's salary can be influenced by several factors, including location, years of experience, and skill level. The average salary ranges from $40,000 to $50,000 per year, depending on the state and city you're employed in and your level of experience.
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