Rebecca Lawson

There is a bit of a debate in our office these days about emailing clients vs calling clients. As someone in the marketing department I want them to call and email the client at least 3 before giving up. Some of our sales staff are insisting that clients don't want to talk on the phone and just...

I really need to work on my social skills and I know that there are speech classes, but I want to know what classes are specifically for working in Customer Service. #customer-service #social-skills #customer-support