Patrick Miner
Cloud Strategies for Public Sector
Business and Financial Operations Occupations
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Computer and Mathematical Occupations
Canada
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Elijah
Apr 17, 2019
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Blake
Mar 05, 2019
956 views
In a world of growing technology; do you think help desk positions will still exist in 30 years?
Defining help desk as tier 1 support. solving issues users "SHOULD" be trained to troubleshoot and solve themselves, but for whatever reason they can not. If the issue goes beyond tier 1; help desk would create said ticket and route accordingly. To me; this sounds like it can all be...
Omaha, Nebraska