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Medical assistant. What are three important things I should know about this job (e.g. working conditions, typical schedule, rewards, and challenges including those for people new to the job)?

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Morris’s Answer

As someone who recruits to fill 80-100 medical assistant roles a year, I'll say that communication skills and empathy go a long way. Patients will build bonds with you and often tell you things they might not even tell their doctors. Having the skills to actively listen and advocate for the patients in a neutral way will benefit you long into your career. Regarding technical skills, having a high level of general knowledge about Anatomy also goes a long way. Also remember that every doctor, nurse, and office manager has a particular working style and its important to learn and adjust to each one.
Thank you comment icon Thank you! Daisy
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James Constantine’s Answer

Good Day Daisy!

Important Aspects of Being a Medical Assistant

1. Working Conditions Medical assistants typically work in healthcare settings such as hospitals, clinics, and private practices. The environment can be fast-paced and requires the ability to multitask effectively. They may work alongside physicians, nurses, and other healthcare professionals, which necessitates strong communication skills and teamwork. The physical demands of the job can include standing for long periods, lifting patients or equipment, and performing various clinical tasks that require dexterity. Additionally, medical assistants must adhere to strict hygiene and safety protocols to ensure patient care standards are met.

2. Typical Schedule The typical schedule for a medical assistant can vary significantly depending on the workplace. Many medical assistants work full-time hours, which may include evenings or weekends if they are employed in facilities that operate outside of standard business hours. In outpatient settings like clinics, shifts might align more closely with regular office hours (e.g., 8 AM to 5 PM). However, in hospitals or urgent care centers, shifts could be more variable due to the need for continuous patient care. Flexibility is often required as patient needs can change rapidly.

3. Rewards and Challenges Being a medical assistant comes with several rewards and challenges:

Rewards: One of the most significant rewards is the opportunity to make a positive impact on patients’ lives by providing essential support in their healthcare journey. Medical assistants often enjoy a sense of fulfillment from helping others and being part of a healthcare team. Additionally, there is potential for career advancement; many medical assistants go on to specialize in areas such as phlebotomy or pursue further education to become registered nurses or other healthcare professionals.

Challenges: For those new to the job, challenges may include adjusting to the fast-paced environment and learning how to manage multiple tasks efficiently while maintaining attention to detail. New medical assistants might also face emotional challenges when dealing with patients who are unwell or distressed. Furthermore, they must navigate complex administrative tasks such as insurance processing and electronic health records management, which can be overwhelming initially.

In summary, understanding these aspects—working conditions, typical schedules, rewards, and challenges—can help aspiring medical assistants prepare for their roles effectively.

Top 3 Authoritative Sources Used in Answering this Question

1. American Association of Medical Assistants (AAMA)
The AAMA provides comprehensive resources about the role of medical assistants including job descriptions, working conditions, educational requirements, and professional development opportunities.

2. Bureau of Labor Statistics (BLS)
The BLS offers detailed information on employment statistics for medical assistants including job outlook projections, salary data, working conditions across different settings, and typical duties performed.

3. National Healthcareer Association (NHA)
The NHA provides insights into certification processes for medical assistants along with resources regarding career advancement opportunities and professional standards within the field.

Probability that the answer is correct: 95%

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Thank you comment icon I appreciate your support, James Constantine Daisy
Thank you comment icon Thank You For The Question, Daisy! James Constantine Frangos
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Beverly’s Answer

Hi Daisy,

I am excited to hear you are considering a career in Medical Assisting! Medical Assistants work in several different roles and depending on the size of the office you may be multitasking from the desk to the computer and then to working with patients. In larger practices you may be assuming one or two roles as your primary duties. Either way, Medical Assisting is a rewarding career where you help physicians and other medical staff to do treat patients more efficiently. Best wishes to you in your career journey!

Beverly recommends the following next steps:

First, consider taking communication classes such as English and Public Speaking in high school as you will be interfacing with people in many offices.
Next focus on sciences such as Biology and maybe Anatomy. Computer skills are also needed for the position along with Algebra.
Contact your local community colleges for information on their Medical Assisting programs and always favor the Associate Degree over a certificate.
Contact medical offices to inquire about shadowing and volunteer roles during your summers and school vacations to gain valuable insight into the career and experience before you enroll in a college program.
Check the sizes of the offices to see what suits you, ask Certified Medical Assistants what they like and dislike about their jobs, and look at their work schedules to see if there is a style that fits yours. Some practices are days, others evenings and weekends while others rotate. You will learn more when you do your externships in college.
Thank you comment icon Thank you for the advice, Beverly. Daisy
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