2 answers
CareerVillage Office Hours
Student
Palo Alto, California
484
Questions
Updated
507 views
How can I succeed in the field of funeral services?
This question was asked anonymously by a student
Login to comment
2 answers
Jake Smith
Customer Service Consultant
1
Answer
Tucson, Arizona
Updated
Jake’s Answer
This is actually a very in-need career! Funeral homes are looking for the next generation of funeral professionals and many of them are offering internships, apprenticeships, and education awards to help pay for school. It sounds like all that's really needed is a willingness to learn and jump in, but most of all, to put yourself in the shoes of the families who have lost loved ones and think about how to make a very sad day both special and memorable to them.
My advice would be to reach out to some of the local funeral homes in your area and see if the owner/manager would be willing to spend a few minutes with you talking about their careers - there are also large companies like Carriage Services who I'm sure could point you in the right direction. Good luck!
(*As I side note, I've never worked in the industry but provided management consulting service to Funeral Homes)
Contact a local funeral home and ask to learn more about a career
My advice would be to reach out to some of the local funeral homes in your area and see if the owner/manager would be willing to spend a few minutes with you talking about their careers - there are also large companies like Carriage Services who I'm sure could point you in the right direction. Good luck!
(*As I side note, I've never worked in the industry but provided management consulting service to Funeral Homes)
Jake recommends the following next steps:
James Constantine Frangos
Consultant Dietitian & Software Developer since 1972 => Nutrition Education => Health & Longevity => Self-Actualization.
6230
Answers
Gold Coast, Queensland, Australia
Updated
James Constantine’s Answer
Dear CVOH Members,
Exploring the Funeral Services Sector
The funeral services sector is a pivotal element of the death care industry, offering vital services and products to individuals and families during challenging times. Professionals in this field are instrumental in assisting families to organize and carry out meaningful memorial services, life celebrations, and final arrangements for their loved ones. The sector encompasses a variety of businesses, including funeral homes, crematories, cemeteries, monument sellers, and transfer services.
Acquiring Education and Training
To thrive in the funeral services sector, it's crucial to gain a robust education and relevant training. Numerous universities and colleges provide associate’s or bachelor’s degree programs in mortuary science or funeral service education. These programs usually delve into subjects like anatomy, pathology, embalming methods, funeral directing, grief counseling, business management, and ethics. Furthermore, students can engage in internships or apprenticeships to acquire practical experience in the field.
Securing Licensing and Certification
Each state has unique requirements for licensing and certification for funeral service professionals. Typically, these procedures involve finishing an accredited education program, passing a state-administered test, and meeting continuing education requirements. Some states might also necessitate additional certifications for specific tasks such as embalming or cremation operations. Adhering to state regulations is vital to sustain a thriving career in the funeral services sector.
Joining Professional Associations
Membership in professional associations can be advantageous for those aiming for success in the funeral services sector. These organizations frequently offer networking opportunities, resources for professional growth, and advocacy for the industry as a whole. Notable examples are the National Funeral Directors Association (NFDA), the International Cemetery, Cremation and Funeral Association (ICCFA), and the Cremation Association of North America (CANA).
Developing Communication and Interpersonal Skills
Outstanding communication and interpersonal skills are vital for success in the funeral services sector. Professionals should be empathetic listeners, capable of providing emotional support during difficult times. Moreover, they should excel at communicating with various stakeholders such as family members, religious leaders, government officials, and vendors. Effective communication ensures that families receive the utmost level of care and support throughout their interaction with funeral services providers.
Understanding Marketing and Business Management
To excel in the funeral services field, it's crucial to grasp marketing principles and business management practices. Professionals should devise strategies to draw in new clients while nurturing relationships with existing families. This could involve using digital marketing channels like social media platforms and websites, or employing traditional marketing methods such as print advertising or community outreach events. Adopting efficient business management practices aids in ensuring long-term success by managing costs, optimizing revenue sources, and delivering exceptional customer service experiences.
Staying Current with Industry Trends
The funeral services sector is continually evolving due to shifts in demographics, consumer preferences, technological advancements, and regulatory requirements. Keeping abreast of these trends can help professionals stay competitive in their markets while delivering exceptional care to families. For instance, considering alternative disposition methods like green burials or alkaline hydrolysis can help professionals cater to varying family needs while offering innovative solutions to promote environmental sustainability.
Recommended Reference Titles:
Funeral Service Education: A Guide to Accreditation by the American Board of Funeral Service Education (2015)
The Funeral Director’s Handbook: Your Guide to Successful Funeral Home Operations by Todd Van Beck (2014)
The History of Funerals and Cemeteries: Rituals, Remembrance & Resurrection by Douglas J. Davidge (2017)
May God Bless You All!
James Constantine.
Exploring the Funeral Services Sector
The funeral services sector is a pivotal element of the death care industry, offering vital services and products to individuals and families during challenging times. Professionals in this field are instrumental in assisting families to organize and carry out meaningful memorial services, life celebrations, and final arrangements for their loved ones. The sector encompasses a variety of businesses, including funeral homes, crematories, cemeteries, monument sellers, and transfer services.
Acquiring Education and Training
To thrive in the funeral services sector, it's crucial to gain a robust education and relevant training. Numerous universities and colleges provide associate’s or bachelor’s degree programs in mortuary science or funeral service education. These programs usually delve into subjects like anatomy, pathology, embalming methods, funeral directing, grief counseling, business management, and ethics. Furthermore, students can engage in internships or apprenticeships to acquire practical experience in the field.
Securing Licensing and Certification
Each state has unique requirements for licensing and certification for funeral service professionals. Typically, these procedures involve finishing an accredited education program, passing a state-administered test, and meeting continuing education requirements. Some states might also necessitate additional certifications for specific tasks such as embalming or cremation operations. Adhering to state regulations is vital to sustain a thriving career in the funeral services sector.
Joining Professional Associations
Membership in professional associations can be advantageous for those aiming for success in the funeral services sector. These organizations frequently offer networking opportunities, resources for professional growth, and advocacy for the industry as a whole. Notable examples are the National Funeral Directors Association (NFDA), the International Cemetery, Cremation and Funeral Association (ICCFA), and the Cremation Association of North America (CANA).
Developing Communication and Interpersonal Skills
Outstanding communication and interpersonal skills are vital for success in the funeral services sector. Professionals should be empathetic listeners, capable of providing emotional support during difficult times. Moreover, they should excel at communicating with various stakeholders such as family members, religious leaders, government officials, and vendors. Effective communication ensures that families receive the utmost level of care and support throughout their interaction with funeral services providers.
Understanding Marketing and Business Management
To excel in the funeral services field, it's crucial to grasp marketing principles and business management practices. Professionals should devise strategies to draw in new clients while nurturing relationships with existing families. This could involve using digital marketing channels like social media platforms and websites, or employing traditional marketing methods such as print advertising or community outreach events. Adopting efficient business management practices aids in ensuring long-term success by managing costs, optimizing revenue sources, and delivering exceptional customer service experiences.
Staying Current with Industry Trends
The funeral services sector is continually evolving due to shifts in demographics, consumer preferences, technological advancements, and regulatory requirements. Keeping abreast of these trends can help professionals stay competitive in their markets while delivering exceptional care to families. For instance, considering alternative disposition methods like green burials or alkaline hydrolysis can help professionals cater to varying family needs while offering innovative solutions to promote environmental sustainability.
Recommended Reference Titles:
Funeral Service Education: A Guide to Accreditation by the American Board of Funeral Service Education (2015)
The Funeral Director’s Handbook: Your Guide to Successful Funeral Home Operations by Todd Van Beck (2014)
The History of Funerals and Cemeteries: Rituals, Remembrance & Resurrection by Douglas J. Davidge (2017)
May God Bless You All!
James Constantine.