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What are the protocols and or consequences for making a mistake when directing the aircrafts as an air traffic controller?

I am concerned about accidentally doing something wrong on my end and putting a pilot in danger so I'd like to know what happens in that situation or what training we will be given to ensure this does not happen.

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Dr. Kelly’s Answer

Hello Allaya,

Air traffic controllers adhere to stringent procedures to guarantee the safety of both aircraft and their passengers. Even though admitting to mistakes or human errors can be difficult, they do occur. Without the specifics of the situation, I can provide a general overview.

The approach to dealing with errors can differ based on the seriousness of the mistake and the particular circumstances. However, here are some basic steps that are usually followed:

Immediate Rectification: If an error is detected, the controller is required to promptly rectify it to avoid any potential dangers.

Notification: Controllers are usually obligated to inform their superiors or relevant authorities about any significant errors or departures from standard procedures. This facilitates a thorough examination and evaluation of the incident to avoid similar mistakes in the future.

Record Keeping: Comprehensive documentation of the incident is typically needed, which includes the sequence of events, communications, and any corrective measures taken.

Examination and Evaluation: Supervisors and safety specialists will scrutinize the incident to ascertain its cause and identify any systemic problems that led to the error. This might involve examining radar data, communication records, and other pertinent information.

Training and Assessment: Depending on the seriousness of the error and the results of the investigation, the controller might undergo further training or assessment to address any shortcomings and ensure their proficiency in their role.

Disciplinary Measures: In situations of severe errors or repeated mistakes, disciplinary measures may be implemented, ranging from additional training or counseling to suspension or even termination of employment. However, the emphasis is usually on learning from the error and enhancing safety rather than punishment.

In summary, the primary goal when dealing with mistakes in air traffic control is learning, improvement, and upholding the highest safety standards in the aviation industry.
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Michael’s Answer

Hello Allaya. When training to be an air traffic controller you will have an instructor working with you until you are certified to work alone. This can take 3-5 years depending on where you work. They will override your instructions if it causes a conflict. Once you are certified you will be able to file an ATSAP report if you lose separation and this will protect you from disciplinary action but may require you to go through remedial training. Hope this answers your question.
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