How would you handle a situation where you felt overwhelmed in the specific work you were doing? especially while being in the IT department

Lots of good feedback already! My thoughts are the folllowing:

1. Make sure you keep the work you are doing focused on the things that help the larger organization's goals. Print out the company or organization's mission statement and/or goals. Put them right in front of you!
2. Look at your calendar and make sure you aren't doing things that you don't need to be doing. Are you going to meetings that you don't need to? Do you host meetings which can be done in some other way?
3. Learn how to say NO! This can be hard one; Especially if you don't have a leader who will support you!
4. Start each day with a list of what you need to do today and find ways to keep yourself on task. Don't let phone calls, email, IM, texts, etc. take you away from your work. You might want to schedule these types of things on your calendar as they do need to get done.
5. Remember you aren't doing it alone! You have leaders, team members, and mentors. Make sure you work together on these items!

From my experience, I'd say recognise that you can't be an expert at everything IT and ask for help. PwC has many IT specialists with a breadth of experience. Don't be afraid to ask questions!

Whenever I feel overwhelmed by my work to a point where my knowledge and skills aren't helping, I like to reach out to my peers. It helps to know that other people at your level are feeling the same thing and/or might have the answer you were looking for all along.

Quick breaks where I get up from my desk, away from my computer, and walk around my office also help to compose myself. Resetting your brain is a great way to approach a problem with a new outlook where you might see a solution you didn't see before.

When feeling stressed I try to:

1) limit multitasking. This is not efficient and can lead you to worrying about other things instead of focusing at the task at hand.

2) Create lists in order of importance and work your way through them.

3) Speak up to others you work with to see if the workload can be shared.

A easy way I found to be effective is to get organized by listing out all the specific work you have and categorize them. For example, I have 3 things that are low hanging fruit, 4 things that just need time to do the work, 5 things need to dig into/research which takes time, etc. After having your list, you prioritize them and think about solutions. Regarding priority & solution, always come up with a plan and consult your boss to make sure they are on board or help you sort things out.

Hope this helps.