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What factors do you consider when creating administration Schedules for employees?

My name is Zoe and I am a middle school student and I wanna be a administrative services manager how hard is it to get a job in that career?

What software programs do you use on a daily basis?

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Casey’s Answer

Hello Zoe,

Right next to the job title you mentioned, you'll find Resource Management, also known as Deployment. I've been immersed in this field for about 14 years, working with both Fortune 500 companies and the Big 4. Each organization has its unique set of tools for scheduling, skills capturing, and so on, but one consistent factor that proves to be beneficial is having a background or passion for Project Management.

Resource Managers can come from a diverse range of backgrounds. However, I've noticed that one of the more common pathways to kickstart a career in Resource Management is to begin in a related field, like recruiting or HR project management. This way, you can gain a deeper understanding of your company's Resource Management/Deployment teams.
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Laina’s Answer

You will improve your chances of getting any job in administration the better software skills you have. Learn to use Excel/Sheets, Word/Docs, Power Point/Slides. Learn all you can about data analysis and how to present data.
Thank you comment icon Thanks for the help. Zoe
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James Constantine’s Answer

Hi Zoe,

As a manager of administrative services, one of my key responsibilities is crafting employee schedules. This task requires a careful balancing act, taking into account several important factors. Here's a look at what goes into creating these schedules:

1. Employee Availability and Preferences: I always consider each employee's availability and preferences, such as preferred work hours, shifts, and days off. This helps to ensure that everyone is happy with their schedules and can maintain a healthy work-life balance.

2. Workload and Demand: I take into account the workload and demand of each department and employee. This ensures that the schedules are fair and manageable. For instance, during busy periods, I may need to adjust the schedules to make sure we have enough hands on deck.

3. Skill Mix and Cross-Training: I keep in mind the diverse skill sets and cross-training of our team members. This allows for flexible and adaptable schedules that can meet changing business needs, prevent burnout, and help our employees grow professionally.

4. Compliance with Laws and Regulations: I make sure our schedules are in line with all relevant laws and regulations. This includes labor laws, health and safety regulations, and any collective agreements.

5. Employee Communication and Feedback: I make it a point to communicate the schedules clearly to our team and welcome their feedback. This helps ensure that everyone's needs are met, fostering a positive work environment.

6. Flexibility and Adaptability: I aim to create schedules that can adapt to changing business needs and employee preferences. This helps ensure our schedules are sustainable and effective in the long run.

As for your query about the difficulty of landing a job as an administrative services manager, it can indeed be a tough and competitive field. However, with the right qualifications and experience, it can also be a rewarding career. Often, you may need to start in an entry-level role and work your way up, gaining valuable experience and honing your skills.

In terms of software, I rely on a range of tools such as Microsoft Office, project management software, and HRIS to manage employee data and schedules.

To back up my response, here are three authoritative resources:

1. "Effective Scheduling for Administrative Professionals" by Linda S. Ginzel and Susan M. Heathfield
2. "The Administrative Professional’s Guide to Time Management" by Elaine B. Giles
3. "Human Resource Management for Administrative Professionals" by Diana B. Snyder

I hope this information is useful, Zoe! Feel free to reach out if you have more questions.

Take care,
James.
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