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How often are the cooks and servers on bad terms in the culinary industry and have poor communication with each other? How often does the Cook have to interact directly with the customer? How hot can a professional kitchen get in detail and how much harder does that make the job?
I am studying culinary arts right now and am going to go into the advanced culinary arts program after that I am curious about the things I have heard about the cooking industry and how true they are
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Jon’s Answer
Back of house and most restaurants is a beast. You have a lot of different personalities that you have to work with. Meaning everyone is going through different things in their life and sometimes communication is good sometimes it’s not so good. Although it is key. Other than the dishwasher cooks are the lowest paid employees, and have a lot of responsibility. Sometimes the waitresses/waiters forget to put tickets in or forget a side. Normally, when that happens, it’s extremely busy. It gets the kitchen frustrated because they have to stop what they’re doing and complete that ticket now or on the fly. Another thing that happens is that we’re out of something we tell a waitress or waiter and they don’t say anything, so another waiter or waitress will put a ticket in and we’ll have to tell them we’re out and they get frustrated because nobody told them. Or other personal matters in between the cook and the waitress.
I have worked in mostly hotel kitchens. Not always, but sometimes you do have to communicate with the guests. One example was Thanksgiving evening the bar seating area was filled everyone out there was drinking, not eating. I went out to see if everything was OK bartender called me over. Said there was a family of six that wanted to eat, but didn’t have any room. I said OK I’ll put them in the bank room. Where are they? I met the family. I walked him over, sat them down, asking them if they wanted something to drink, and I’ll be right back with the menu, we had a Thanksgiving dinner special going that’s what they all got. I went back fixed her food served It. Asked them if they wanted something else. They asked what my name was. I told them. went back in about eight minutes, asked if everything was OK they said it was great. I gave them all dessert on the house because we didn’t have seating in the restaurant. they gave me $100 tip and a five star TripAdvisor rating. Just treat them how you would want to be treated.
As far as heat in the kitchen. normally on the line depending on what station you’re at it gets hot. If you’re on the grill, you have a open fire in front of you flat tops are normally set at 350 Same with the fryer, Salad station is probably the coolest, but you can still feel the heat.
The coolest kitchen I have been in. It was about 74°. The hottest was about 115°.
It does not make it any harder or easier being hot. There is always the walk-in and the freezer.
I hope I helped In answering some of your questions. Best of luck on your culinary journey
I have worked in mostly hotel kitchens. Not always, but sometimes you do have to communicate with the guests. One example was Thanksgiving evening the bar seating area was filled everyone out there was drinking, not eating. I went out to see if everything was OK bartender called me over. Said there was a family of six that wanted to eat, but didn’t have any room. I said OK I’ll put them in the bank room. Where are they? I met the family. I walked him over, sat them down, asking them if they wanted something to drink, and I’ll be right back with the menu, we had a Thanksgiving dinner special going that’s what they all got. I went back fixed her food served It. Asked them if they wanted something else. They asked what my name was. I told them. went back in about eight minutes, asked if everything was OK they said it was great. I gave them all dessert on the house because we didn’t have seating in the restaurant. they gave me $100 tip and a five star TripAdvisor rating. Just treat them how you would want to be treated.
As far as heat in the kitchen. normally on the line depending on what station you’re at it gets hot. If you’re on the grill, you have a open fire in front of you flat tops are normally set at 350 Same with the fryer, Salad station is probably the coolest, but you can still feel the heat.
The coolest kitchen I have been in. It was about 74°. The hottest was about 115°.
It does not make it any harder or easier being hot. There is always the walk-in and the freezer.
I hope I helped In answering some of your questions. Best of luck on your culinary journey
Updated
Michelle’s Answer
Hello, Chef Jimmy !
It is so cool that you are studying culinary and plan to enroll in an advanced program afterward. I like your questions because they reflect that you are already professional quality and you have some concerns. Allow me, however, to explain why your questions would be inaccurate if not impossible to answer. Your first step is to not worry.
Any and every work place is spontaneous, conditional and depends on many factors. It is going to depend on where you work, your manager, if the team is supportive of one another, the extent of what dishes you are cooking, the urgency of when the dishes have to be ready, how big or small the kitchen is, how large the event is, etc. So many things factor into the questions you have asked and it is not worth worrying about now. You will need to have a variety of work experiences, working in various environments with a wide range of personality types. That will best prepare you for the future and it's not useful or productive to worry about at this present time.
As you move along in culinary, you may explore being a private chef. You also have the luxury of the option of becoming a personal chef. I have left links for information about this below. Since you would be working for yourself in these positions, it may eliminate a lot of the hustle and bustle that you may be worried about. It would most likely require more customer service interaction than working in a restaurant, for example, but as you advance in your study experience you can figure out exactly how you want to build your exact career. Sometimes having unexpected spontaneous experience is good as it teaches and prepares you and fosters self-discovery in how you respond to things.
In every career, people talk about their experiences but it would be impossible to think the same exact things will happen involving you. Listen to their stories and take it with a grain of salt (excuse the pun). Going through the culinary programs will afford you many opportunities and choose ones that you feel are best for you.
I hope that this has been helpful and also that it may alleviate some concerns you may have. Continue focusing on the exciting world of food and beverage and you will go very far ! Best wishes to you !
HOW TO BE A PRIVATE CHEF https://www.foodandwine.com/news/private-chef-job-advice
BECOMING A PERSONAL CHEF https://www.indeed.com/career-advice/career-development/how-to-become-a-personal-chef
It is so cool that you are studying culinary and plan to enroll in an advanced program afterward. I like your questions because they reflect that you are already professional quality and you have some concerns. Allow me, however, to explain why your questions would be inaccurate if not impossible to answer. Your first step is to not worry.
Any and every work place is spontaneous, conditional and depends on many factors. It is going to depend on where you work, your manager, if the team is supportive of one another, the extent of what dishes you are cooking, the urgency of when the dishes have to be ready, how big or small the kitchen is, how large the event is, etc. So many things factor into the questions you have asked and it is not worth worrying about now. You will need to have a variety of work experiences, working in various environments with a wide range of personality types. That will best prepare you for the future and it's not useful or productive to worry about at this present time.
As you move along in culinary, you may explore being a private chef. You also have the luxury of the option of becoming a personal chef. I have left links for information about this below. Since you would be working for yourself in these positions, it may eliminate a lot of the hustle and bustle that you may be worried about. It would most likely require more customer service interaction than working in a restaurant, for example, but as you advance in your study experience you can figure out exactly how you want to build your exact career. Sometimes having unexpected spontaneous experience is good as it teaches and prepares you and fosters self-discovery in how you respond to things.
In every career, people talk about their experiences but it would be impossible to think the same exact things will happen involving you. Listen to their stories and take it with a grain of salt (excuse the pun). Going through the culinary programs will afford you many opportunities and choose ones that you feel are best for you.
I hope that this has been helpful and also that it may alleviate some concerns you may have. Continue focusing on the exciting world of food and beverage and you will go very far ! Best wishes to you !
Michelle recommends the following next steps:
James Constantine Frangos
Consultant Dietitian & Software Developer since 1972 => Nutrition Education => Health & Longevity => Self-Actualization.
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James Constantine’s Answer
Dear Jimmy,
In the world of food and beverage, the dynamics between chefs and waitstaff can differ significantly based on the specific restaurant and the people involved. It's not a given that chefs and servers will always have a strained relationship or poor communication. In fact, many successful restaurants emphasize the importance of strong teamwork and open communication between the kitchen and the service staff.
Interaction Between Chefs and Waitstaff:
Teamwork: In a large number of eateries, chefs and servers join forces to make sure that dishes are prepared accurately and served to customers in a timely manner. This partnership demands open dialogue and mutual respect.
Obstacles: However, problems can pop up if there's a communication breakdown or misunderstanding between chefs and servers. This could result in order mistakes, service delays, or a tense atmosphere at work.
Engagement with Patrons:
Chef-Patron Interaction: In conventional dining establishments, chefs usually don't have direct contact with patrons. Their main task is to create dishes based on the menu guidelines laid out by the head chef or kitchen supervisor.
Open Kitchen Designs: In some contemporary restaurants that feature open kitchens, patrons may get to see their meals being prepared and have limited interaction with the chefs. This design trend seeks to boost transparency and enhance the dining experience.
Temperature Conditions in Professional Kitchens:
Heat: Professional kitchens can become incredibly hot due to the continuous operation of cooking appliances like stoves, ovens, grills, and deep-fryers. During busy times, the temperature in the kitchen can easily surpass 100 degrees Fahrenheit (37.8 degrees Celsius).
Effect on Performance: The extreme heat in professional kitchens can make the job physically tough and mentally draining for chefs. Working in such a hot environment for long hours can lead to exhaustion, dehydration, and loss of concentration, which can affect the efficiency and quality of food preparation.
To sum up, while occasional disagreements between chefs and servers might happen in the food and beverage industry, effective communication and teamwork are key to running a successful restaurant. Chefs usually don't interact directly with patrons, except in open kitchen scenarios. The high heat in professional kitchens can present physical and mental challenges for chefs, impacting their performance.
Top 3 Reliable Sources Used:
National Restaurant Association (NRA) - Offers insights, trends, and best practices related to restaurant management.
Culinary Institute of America (CIA) - Provides educational materials and expertise on culinary arts education and industry norms.
Food Safety Authority - Gives guidelines on safe food handling procedures in professional kitchens.
These sources were referenced to ensure the information about the relationships between chefs and servers, chef-patron interactions, and working conditions in professional kitchens within the food and beverage industry is accurate and reliable.
Stay Blessed,
JC.
In the world of food and beverage, the dynamics between chefs and waitstaff can differ significantly based on the specific restaurant and the people involved. It's not a given that chefs and servers will always have a strained relationship or poor communication. In fact, many successful restaurants emphasize the importance of strong teamwork and open communication between the kitchen and the service staff.
Interaction Between Chefs and Waitstaff:
Teamwork: In a large number of eateries, chefs and servers join forces to make sure that dishes are prepared accurately and served to customers in a timely manner. This partnership demands open dialogue and mutual respect.
Obstacles: However, problems can pop up if there's a communication breakdown or misunderstanding between chefs and servers. This could result in order mistakes, service delays, or a tense atmosphere at work.
Engagement with Patrons:
Chef-Patron Interaction: In conventional dining establishments, chefs usually don't have direct contact with patrons. Their main task is to create dishes based on the menu guidelines laid out by the head chef or kitchen supervisor.
Open Kitchen Designs: In some contemporary restaurants that feature open kitchens, patrons may get to see their meals being prepared and have limited interaction with the chefs. This design trend seeks to boost transparency and enhance the dining experience.
Temperature Conditions in Professional Kitchens:
Heat: Professional kitchens can become incredibly hot due to the continuous operation of cooking appliances like stoves, ovens, grills, and deep-fryers. During busy times, the temperature in the kitchen can easily surpass 100 degrees Fahrenheit (37.8 degrees Celsius).
Effect on Performance: The extreme heat in professional kitchens can make the job physically tough and mentally draining for chefs. Working in such a hot environment for long hours can lead to exhaustion, dehydration, and loss of concentration, which can affect the efficiency and quality of food preparation.
To sum up, while occasional disagreements between chefs and servers might happen in the food and beverage industry, effective communication and teamwork are key to running a successful restaurant. Chefs usually don't interact directly with patrons, except in open kitchen scenarios. The high heat in professional kitchens can present physical and mental challenges for chefs, impacting their performance.
Top 3 Reliable Sources Used:
National Restaurant Association (NRA) - Offers insights, trends, and best practices related to restaurant management.
Culinary Institute of America (CIA) - Provides educational materials and expertise on culinary arts education and industry norms.
Food Safety Authority - Gives guidelines on safe food handling procedures in professional kitchens.
These sources were referenced to ensure the information about the relationships between chefs and servers, chef-patron interactions, and working conditions in professional kitchens within the food and beverage industry is accurate and reliable.
Stay Blessed,
JC.
Updated
Reema’s Answer
In the food business, chefs and waitstaff often clash because of the stressful setting and different goals. Waitstaff aim to please customers, while chefs focus on creating top-notch dishes. Mix-ups about orders and timing can spark more disputes. But, many dining places strive to better these relationships through team-building and communication lessons. Chefs usually chat directly with diners in places like open kitchens, chef's tables, or upscale venues where custom service is part of the charm. Professional kitchens can get super hot, often going over 100°F (38°C), especially near the cooking gear. This makes the work physically tough and raises the chance of dehydration and tiredness.