Mélanie N.B.’s Avatar

Mélanie N.B.

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2 Answered Questions About Mélanie
Riley’s Avatar
Riley Dec 14, 2022 4194 views

For those working in customer service jobs, what parts about that job could you see being a turn-off for those interested?

I'm curious about jobs like that but have heard a lot of horror stories and just want to know what the average experience is like.

career job marketing customer-service customer-experience
17 answers Active Sep 17 Relevant to you?
Rock Hill, South Carolina
Jake’s Avatar
Jake Dec 15, 2022 2082 views

Would you prefer to speak with an agent on the phone or contact them online?

There is a bit of a debate in our office these days about emailing clients vs calling clients. As someone in the marketing department I want them to call and email the client at least 3 before giving up. Some of our sales staff are insisting that clients don't want to talk on the phone and just...

marketing sales customer-service follow-up
15 answers Active Mar 27 Relevant to you?
Edmonton, Alberta, Canada