Career questions tagged help-desk

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Chiara5853 views

What are tips for starting in IT Help Desk?

Hi! I'm looking to enter IT. Most people that want to enter IT start working at a help desk. Before working in help desk, I think it's important to get some advice and pro-tips. What should someone know before starting at IT Help Desk?

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Jessica1242 views

How to get an entry job level in IT with no degree or experience?

How to get a job in IT with no degree or work experience as an adult? What are the best places to look? What skills can I learn on my own to make that happen?

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Brandon849 views

What prerequisites are there for basic IT office administrators?

I am wondering about what knowledge and certifications are required to become, say, an office administrator or a basic help-desk technician. I already know about the Comptia 220-901 and 902 (A+) certification and am persistently studying to acquire it, but I need to know what else there is along with the side-job of basic network configuration and management. #management #office-administration #help-desk

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